What areas do you service?
We proudly serve all of Worcestershire(Worcester, Evesham, Redditch and surrounding areas). We also cover areas just outside of Worcestershire such as Cheltenham, Stratford-Upon-Avon. If you're unsure whether we cover your area, please contact us for confirmation.

How often should I have my gutters cleaned?
We recommend cleaning your gutters at least once a year to prevent clogs and water damage. However, if your property is surrounded by trees, more frequent cleaning may be necessary.

Is pressure washing safe for all surfaces?
Yes, we adjust the pressure and use appropriate cleaning methods for each surface to ensure safe and effective cleaning. From concrete driveways to delicate siding, we tailor our approach to protect your property.

How do we clean windows?
We use a water-fed pole system that uses purified water delivered through a long, extendable pole to clean windows. Purified water is free of minerals and impurities, which allows it to clean effectively without leaving any streaks or residue

Do you offer eco-friendly cleaning options?
Absolutely! We use eco-friendly cleaning solutions that are safe for your family, pets, and the environment while delivering excellent results.

How often should I have my windows professionally cleaned?
For residential properties, we recommend window cleaning every 4-8 weeks to maintain a spotless appearance. For commercial buildings or areas with high foot traffic, more frequent cleaning may be necessary to keep windows free of dirt and grime.

What if I’m not satisfied with the cleaning service?
We offer a full satisfaction guarantee. If you’re not happy with our work, we’ll come back and re-clean the area for free to ensure you’re completely satisfied.

How do I schedule a service?
You can easily schedule a service by calling us at 01386366446, [filling out our online contact form] or email info@penguinexteriorcleaning.co.uk. We’ll get in touch with you to confirm the details and arrange a convenient time.

Do you carry insurance?
Yes, Penguin Exterior Cleaning is fully insured. We carry comprehensive liability insurance to protect your property and our team members.

Can you clean hard-to-reach areas?
Yes, we have the equipment and expertise to clean hard-to-reach areas, including high windows, roofs, and gutters. Safety is our top priority, and we ensure all areas are thoroughly cleaned.

How much do your services cost?
Our pricing depends on the type and scope of the service required. We offer competitive rates and free quotes. Contact us to discuss your needs and get a detailed estimate.

How do we pay you if we aren't home?
We will set up a direct debit if you are a reoccurring customer, or we will send you a payment link if you are a one-off.

How do I prepare for my pressure washing appointment?
To prepare, ensure the area is clear of vehicles, furniture, and personal items. If you have specific areas of concern, such as delicate plants or electrical outlets, let us know so we can take extra precautions.

Frequently Asked Questions